FAQ’s

HOW IS THE TEA GROWN?

Seriously Tea® teas are certified 100% organic, fair trade and in most cases grown in bio-dynamic environs, meaning seeds are planted in pure soil at optimal times of the year and bees, water, and nutrient-dense fertilizers nourish the soil to produce happy plants with premium quality tea leaves.
 

WHERE DO THE TEA and Mixees COME FROM?

Boy do we love to travel! We source tea from distributors located in Los Angeles, Sri Lanka, Istanbul, Turkey, and India. To create our custom blends we work with seriously amazing distributors to chef-up combinations of delicious fruit, spice, and fragrances that you’ll crave daily.
 

CORPORATE GIFTING AND LARGE QUANTITIES.

Thoughtful gifting with a personal touch in the best kind of gift! We’re so pleased to help. What an honor. Call Jillian (the founder :-)) at (888) 976-9066 or email: Contact@SeriouslyTea.com

We respond fast!

CAN I RETURN TEA?

Awwweee we can’t imagine you won’t love your tea purchase but if for some reason the tea arrives defective or you received something other than your order we are happy to replace it immediately, please alert us within 7 days from date of confirmed courier delivery. We are all about food-grade safety and because tea is a consumable product we DO NOT issue refunds or accept returns on teas purchased. We want to keep the trust circle going and ensure everyone that we do not contaminate, compromise, or add anything unnatural to our teas or Mixees.
 

CAN I RETURN A GIFT SET?

We can’t imagine your gift set purchase wont be a big hit but if for some reason the set arrives defective, damaged or you received something other than your order please alert us with in 7 days from date of confirmed courier delivery and we are happy to replace it immediately. We are all about food-grade safety and because gift sets include tea which is a consumable product we DO NOT issue refunds or accept returns on gift set purchases.

CAN I RETURN A TEA ACCESSORY?

Awwweee we can’t imagine you won’t love your tea accessories but if for some reason they aren’t working for you please alert us with in 7 days from date of confirmed courier delivery and we’ll be happy to initiate a return, exchange, or refund for you.

Can we Chat abOut SOmething Not listed Here?

Yep. Email us directly. ADDITIONAL SUPPORT